Privacy Policy
This Privacy Policy explains how Mesg81 Heritage Hotel ("we", "us", or "our") collects, uses, and safeguards personal information when you use our site, interact with our online platform, or stay at our property.
Who We Are
Mesg81 Heritage Hotel
Bapty Road, Navjeevan
Society, Kamathipura, Mumbai, Maharashtra 400008,
India
Email: info@mesg81.icu
Information We Collect
- Contact details such as name, email address, phone number, and postal address.
- Reservation and stay details including dates, preferences, and special requests.
- Payment-related details processed securely by trusted payment providers.
- Technical data such as IP address, browser type, device identifiers, and usage data collected through cookies and similar technologies.
- Communications you send to us, including inquiries, feedback, and support requests.
How We Use Information
- To process bookings, payments, and manage your stay.
- To communicate confirmations, updates, and respond to inquiries.
- To personalize your experience and improve our services and website.
- To ensure security, prevent fraud, and comply with legal obligations.
- To send service-related notices and, where permitted, promotional updates you can opt out of at any time.
Cookies and Similar Technologies
We use cookies and similar technologies to enable core functionality, remember preferences, analyze traffic, and improve performance. You can control cookies through your browser settings; however, disabling cookies may limit certain features.
Legal Bases for Processing
We process personal data on lawful bases such as consent, performance of a contract, compliance with legal obligations, and our legitimate interests in operating and improving our services while respecting your rights.
Data Sharing
We may share information with trusted providers that help operate our services (e.g., payment processors, booking systems, IT and security vendors) under appropriate safeguards. We may disclose data to comply with law, enforce our terms, or protect rights, safety, and property.
International Transfers
Where personal data is transferred across borders, we use reasonable safeguards consistent with applicable data protection laws to protect your information.
Data Retention
We retain personal information only for as long as necessary for the purposes described, to fulfill legal obligations, and to resolve disputes. When data is no longer needed, we take reasonable steps to delete or anonymize it.
Your Rights
Subject to applicable law, you may have rights to access, correct, update, restrict, object to, or delete your personal data, and to withdraw consent where processing is based on consent. You may also have a right to data portability.
Exercising Your Rights
To make a request regarding your personal data, contact us at info@mesg81.icu. We may need to verify your identity before fulfilling requests.
Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is fully secure; we strive to protect your data but cannot guarantee absolute security.
Children's Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal data from children. If you believe a child has provided us information, please contact us to request deletion.
Third-Party Links
Our site may contain links to third-party sites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date.
Contact Us
If you have questions or concerns about this Privacy
Policy or our data practices, please contact us at:
Mesg81
Heritage Hotel
Bapty Road, Navjeevan Society,
Kamathipura, Mumbai, Maharashtra 400008, India
Email:
info@mesg81.icu